As you may know, I have had many issues trying to get a taxi that will take my guide dog without it being some kind of problem . Sometimes they have flat out refused to pick us up.

This is about the subtle discrimination. It’s noT really big enough to file a complaint about, but it’s enough to make you second guess going out, taking a taxi and opening yourself up to being made to feel like you are less than a person.

I was leaving a doctor appointment and was waiting outside the front door for the taxi.
I like the Beck taxi cabs because even I can see the brith orange as it pulls up. But this taxi slowed down and as Alan and I started walking towards it the taxi drove on further down the road away from us. I knew what was happening – the dog issue.

I waited for the phone call from the driver asking where I was – I was the only person standing in front of the building. It old him I’m the person standing with the guide dog – I’m blind. Shortly after an orange blur reversed into view and the driver, obviously annoyed, asked me if I had told the dispatcher that I had a guide dog. I had, and he angrily muttered that no one had told him.

So,, he drove me home and technically didn’t do anything wrong but this is the type of incident that makes me second guess whether I should go out and open myself up to someone making me feel like I am less than a person.

i think some people are not able to separate a guide dog from a pet dog. Guide dogs are completely different, thatis why there are laws protecting guide dog users.
Comparing a guide dog to a pet dog is like comparing a wheelchair to a bicycle.

I’m sure anyone who is reading this already knows the difference, but at least when I post I feel like I am doing something about it – even if it only educates one person….

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What I Bring
  • Inclusive Leadership & DEI – practical strategies to build equity and accessibility into culture and operations.
  • Resilience & High Performance – lessons from elite sport to help teams adapt, focus, and excel under pressure.
  • Strategy & Change – proven success leading national initiatives, digital transformation, and organizational growth
  • Accessibility & Design Thinking – advisory support to create environments and services where everyone can succeed. I partner with corporations, nonprofits, and teams who want more than inspiration—organizations ready to embed resilience, inclusion, and performance into how they work every day.

Keynote Title and Description

Have you ever felt nervous or unsure about your environment? Have you ever felt like things were happening around you that you had no control over? How often do you feel like you are missing important information to make a sound decision? Uncertainty, insecurity and lack of control are all at the root of fear. They are also a direct result of change, And they are part of life every single day for someone who is blind. With organizations facing more intense change than ever before, It’s no wonder that job dissatisfaction, disengagement and burn out are on the rise. Together we will redefine what is possible when facing the unknown

Biography

Victoria Nolan is a world champion rower, author, tv personality and advocate for people living with blindness and other disabilities. Vicky went blind when her daughter was born and has since faced the world in the dark. She chooses hope over fear, and embraces uncertainty as a challenge to overcome. Vicky is determined to push limits: she has won 8 medals for Team Canada and competed in four Olympic games. Now pursuing her MBA at Queens University, she also serves as national manager for one of Canada’s largest non -profit organizations. Victoria's story is one of resilience, tough choices and inspiring others to overcome life’s challenges.